[Unistats] RE: Quality issues on data submission to the Australian Taxation Office - FOR ACTION PLEASE

Ted Gallop T.Gallop@curtin.edu.au
Mon, 17 Feb 2003 11:30:00 +0800


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John,

This sudden introduction of new specifications regarding addresses from the
ATO has been imposed without notice. 
DEST 2002 (and still unchanged) specifications for address lines 1 and 2
(elements 406, 407, 410, 411) say, quite clearly...

============
CODE FORMAT: 
Data Type: Character 
Units: Text, left justified with trailing blanks if needed
Width: 38
CLASSIFICATION:
CODE:  Any data
MEANING: Text provided by the STUDENT
==================

The above clearly says ANY DATA is acceptable, and also says to use the TEXT
PROVIDED BY THE STUDENT.

Now we have DESTPAC imposing strict ATO requirements on validations,
generating a large amount of extra work in Universities (which involves
changing the text provided by the students in contravention of the
specifications), without any warning or notice.

Curtin has an online facility for the convenience of students (and
administration) so they can personally update their addresses and keep them
as current as possible. We do not have all of the myriad validation rules in
place to comply with the ATO's very narrow requirements (see below).

We are happy to continue providing data that meets specifications. It must
be terribly difficult for the ATO to have to deal with data that doesn't fit
their needs perfectly.  We empathise with the ATO in that regard. I repeat,
we are happy to provide data that meets specifications, which is what we
have done, and what we will continue to do.

What happened to the agreement that Universities would be given maximum
notice of changes to the specifications in the collections. Is that out the
window? It seems the AVCC is happy with this latest unannounced imposition,
and even appears to be supporting it.

Ted Gallop
Associate Director, Strategic Information Support.
University Planning.
Curtin University
Phone      08 9266 2246
email t.gallop@curtin.edu.au

CRICOS Provider Code: 00301J


PS;    IF you are unaware of the extent and complexity of the new rules,
this is an excerpt from the ATO address guidelines (note they are
'guidelines' only) regarding address lines 1 and 2 to which universities
have been referred.

Common Instructions for Address

Address Line 1 and Address Line 2 - Acceptable characters
A - Z a - z 0 - 9 & ' / - ( ) (space)

General
Unacceptable sets of characters for Residential, Business and Registered
addresses include:

GPO, Post, Po Box, Box, Locked Bag or Private Bag as they do not give a
physical location of a residence.
RSD (Roadside Delivery), RMB (Roadside Mail Box) are acceptable sets of
characters where additional information is also supplied, for example, a
property name. RSD or RMB, on their own, is not adequate for a Residential,
Business or Registered address.
Edits for the above character sets may be included with the IT97 release.

Keying Examples of Addresses

Street Number and Name
Always start the Address information at Address Line 1.
For example:
 666 Mangerton Road, Mangerton, NSW, 2500.
Is keyed as:
Line 1
 666 Mangerton Rd


Building Names and House Names
For example:
 Level 19 KPMG Centre, 45 O'Connell Street, Sydney, NSW, 2001.
Is keyed as:
Line 1
 Lvl 19 KPMG Centre
Line 2
 2 45 O'Connell St

For example:
 4a Canada House, 88 Smith Street, Manuka, ACT, 2604
Is keyed as:
Line 1
 4a Canada House
Line 2
 88 Smith St

Town only as Address
Often for rural addresses only the name of the town is given. There is an
edit requiring some information to be keyed at Address Line 1. In these
cases key PO (for Post Office) in first line.
For example:
 Captains Flat, NSW, 2621.
Is keyed as:
Line 1
 PO
Line 2
Suburb/Town
Captains Flat

Care of, information included in address
The C/- line has been removed from AIS. If "Care of" information is to be
keyed, it is to appear on Address Line 1. 
*You must key "C/-".
For example:
 C/o Bonny Clyde & Assoc, 35 Allison St, Canberra, ACT, 2600 is not
acceptable
Is keyed as:
Line 1
 *c/- Bonny Clyde & Assoc
Line 2
 35 Allison St
 
If a street number is prefixed by Care of (eg. C/-, C/o) enter only the
address.
For example:
 C/- 183 Newman Street, Melrose, SA, 5483.
Is keyed as:
Line 1
 183 Newman St
Line 2

PO Box and Street Address
If both a PO Box and a street address are given for the postal address,
ignore the street address and enter only the PO Box number. If both a PO Box
and a street address are given for a home (residential) address, registered
address or business address, ignore the PO Box number and enter only the
street address.
For example:
 51 Anzac Road, PO Box 43, Goomeri, QLD, 4601.
Is keyed as:
Line 1
 PO BOX 43
Line 2

For example:
 51 Anzac Road, PO Box 43, Goomeri, QLD, 4601.
Is keyed as:
Line 1
 51 Anzac Road
Line 2

'Via' addresses
If the address is via a town or suburb, via is keyed in Address Line 1 or 2,
not in the Suburb/ Town field.
For example:
 Rocky, RMB 73, via, Orange, NSW, 2800.
Is keyed as:
Line 1
 Rocky
Line 2
 RMB 73 via

Roadside Mail Box (RMB) / Roadside Delivery (RSD)
Roadside Mail Box or Roadside Delivery are keyed as they occur in the
address using the abbreviations RMB or RSD. If this information is to be
recorded as a Home (residential), Business or Registered address more
information should be supplied, for example, the property name. RSD or RMB,
on their own is not adequate for these addresses.

For example:
 Our House, RMB 12 Coast Road, Bungendore, NSW, 2621.
Is keyed as:
Line 1
 Our House
Line 2
 RMB 12 Coast Road

For example:
 RSD 52 Wyandra, Via, Bundaberg, 4489.
Is keyed as:
Line 1
 RSD 52
Line 2
 Wyandra Via

Mail Service (MS), Mail Service Facility (MSF) and Postal Service (PS)
Mail Service (MS), Mail Service Facility (MSF) and Postal Service (PS) are
entered in line 2.
For example:
 Rosewood MS 1102, Via, Ipswich, QLD, 4305.
Is keyed as:
Line 1
 Rosewood
Line 2
 MS 1102 Via

If there is a Roadside Mail Box and a Mail or Postal Service in the same
address, the Roadside Mail Box is keyed in first regardless of where it
occurs in the address.

For example:
 MS 1102 Roadside Mail Box 14, Via, Nambour, QLD, 4560.
Is keyed as:
Line 1
 RSD 14
Line 2
 MS 1102 Via

No. (Number)
If a street number is prefixed by No. (for Number), enter only the numerals
For example:
 No.116 Fitzgerald Court, Lysterfield, VIC, 3156.
Is keyed as:
Line 1
 116 Fitzgerald Court

Lot Number
If both the house number and lot number are given, ignore the lot number and
enter only the house number.
For example:
 Lot 2, 69 Madora Avenue, Winegrove, NSW, 2460.
Is keyed as:
Line 1
 69 Madora Ave
 
Private Mail Bag
Private Mail Bag is keyed as it occurs in the address.
For example:
 Minda, Private Mail Bag 42, Via, Cairns, QLD, 4670.
Is keyed as:
Line 1
 Minda
Line 2
 PVT BAG 42 via

In some situations it may be difficult to determine if, for example, "Minda"
is the name of a suburb/town or if it is the name of a station/property. If
in doubt it may be necessary to refer to a recent phone book/postcode book
to help determine your actions.

Flat and Unit
Do not key the word Flat or Unit in an address, replace with slash (/).
For example:
 Flat 17 6-8 Bayswater Rd, Kings Cross, NSW, 2011.
Is keyed as:
Line 1
 17/6-8 Bayswater Rd
Line 2


Numeric as part of Name
Where an address contains a numeric in the name of the street, building,
suburb or town change the numeric to alphabetic.
For example:
 48 5th Avenue Ainslie, ACT, 2602.
Is keyed as:
Line 1
 48 Fifth Avenue
Line 2
Suburb/Town

Block Numbers

If you have a block number in the address you must always key this first.
For example:
 Flat 11 Block 3 81 Laurina Ave, Engadine, NSW, 2233
Is keyed as:
Line 1
 Block 3 11/81 Laurina Ave
Line 2
Suburb/Town

Shop Numbers

If you have a shop number in the address you must always key this first.
For example:
 "Gateway" Shop 3 Level 2, Wollongong, 2500.
Is keyed as:
Line 1
 Shop 3 Level 2 'Gateway'
Line 2

Block and Section Numbers
Block and section numbers are to keyed as follows. A property name has also
been included.
For example:
 Green Acres, Block 10 Section 123, Rocky Cape, TAS, 7321
Is keyed as:
Line 1
 Green Acres
Line 2
 Block 10 Section 123
 
For example:
 Block 6 Section 56, Palmerston, ACT, 2913
Is keyed as:
Line 1
 Block 6 Section 56
Line 2

Corner Addresses
Corner addresses are keyed as follows.
For example:
 Corner Smith St & Jones St, Glen Iris, VIC, 3146
Is keyed as:
Line 1
 Cnr Smith & Jones St
Line 2

For example:
 Corner Hole Rd & Rut St, Exton, TAS, 7303.
Is keyed as:
Line 1
 Cnr Hole Rd & Rut St
Line 2

Overseas Address
If the overseas postcode is included, key it as part of the Suburb/ Town
field.
For example:
 C/- A Hamburger, Burger Strasse 80, 25wl50 Bleindorf Bayern, Germany
Is keyed as:
Line 1
 C/- A Hamburger
Line 2
 Burger Strasse 80

# In this example the postcode comes before the Suburb/ Town name. This will
vary between countries.
For example:
 45-6 Nishihashi, 1 Fl Sawai - So, Ichigaya - Cho, Nishinomiya - City, Hyogo
- Ken 543, JAPAN
Is keyed as:
Line 1
 45-6 Nishihashi 1, Fl Sawai - So
Line 2
 Ichigaya - Cho, Nishinomiya - City
Suburb/Town
 Town Hyogo - Ken 543
 
=======================end

-----Original Message-----
From: John Mullarvey [  <mailto:tjm@avcc.edu.au> mailto:tjm@avcc.edu.au]
Sent: Friday, 14 February 2003 3:46 am
To: #RA - DEST Data Coordinators
Subject: Quality issues on data submission to the Australian Taxation
Office - FOR ACTION PLEASE
Importance: High


DEST Data Coordinators

Further to my email sent to you on 12 February, the document setting out the
error summary has been revised, at ATO's request,  to reflect only those
institutions included in the Submission 2 of 2002 and is attached for your
information.

Please discard the previous version.  Sorry for the confusion.

Cheers


john




 -----Original Message-----
From:   John Mullarvey 
Sent:   Wednesday, 12 February 2003 8:43 PM
To:     #AVCC - Snr.Uni.Administrators
Cc:     #RA - DEST Data Coordinators
Subject:         Quality issues on data submission to the Australian
Taxation Office - FOR ACTION PLEASE
Importance:     High


Senior University Administrators
        Cc DEST Stats Coordinators

The Australian Taxation Office (ATO) has recently approached the AVCC
regarding the quality of the 2002's second data submission by universities.
This was followed up by a meeting recently held between the ATO and the
AVCC, to discuss issues pertaining to the ATO concern on  the non-compliance
of the address field format in the 2nd submission of HECS Due file (part of
the changes introduced in 2002).
The errors outlined in the ATO summary report (see attached), while all
related to format errors in reporting institution address, students' postal
and permanent addresses and low in occurrence in relation to the total
number of student records, have significant impacts on ATO processing.   The
tight deadlines of income tax account processing are difficult to
re-schedule as a result of data errors.  
Loading of the HECS Due Files is part of a lengthy automated system process
spanning over 5 nights at the ATO.  Just one errant record encountered is
enough to bring the process to a halt, not only delaying the HECS Load but
also impeding on other system processes integral to the maintenance of
taxation accounts.  Because of the number of contending processes and
competing system priorities, rescheduling the HECS Load is a logistical
nightmare.  In addition to the system impacts, manual work-arounds are
required to be implemented.  Finding available staff to obviate these
problems presents its own understandable difficulties for the ATO.
The time-critical HECS Load for Semester one 2003 presents a potential for
even more serious implications if similar errors are encountered again.  In
gearing up to deal with the receipt and upload of HECS data associated with
the forthcoming 2003 first submission by universities, the ATO is seeking
universities' co-operation to ensure that these problems do not recur in
2003.   I urge you to work with the ATO to eliminate any potential problem
of this nature.
In assisting universities to isolate these problems and developing
solutions, the following ATO contact officers are available for
consultation:
Len Quinn               Ph. 0262163606  E-Mail. Leonard.Quinn@ato.gov.au
Phil Cue                Ph. 0262163724  E-Mail. Phil.Cue@ato.gov.au
Damien Hocart   Ph. 0392153918  E-Mail. Damien.Hocart@ato.gov.au       


Anything you can do to assist with these problems would be appreciated.

Cheers

john

 <<HECS 2002 Sub2 Errors summary by University.xls>>




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<DIV><FONT color=#0000ff size=2>John,<BR><BR>This sudden introduction of new 
specifications regarding addresses from the ATO has been imposed without notice. 
</FONT></DIV>
<DIV><FONT color=#0000ff size=2>DEST 2002 (and still unchanged) specifications 
for address lines 1 and 2 (elements 406, 407, 410, 411) say, quite 
clearly...<BR><BR>============<BR>CODE FORMAT:&nbsp;<BR>Data Type: 
Character&nbsp;<BR>Units: Text, left justified with trailing blanks if 
needed<BR>Width: 38<BR>CLASSIFICATION:<BR>CODE:&nbsp; Any data<BR>MEANING: Text 
provided by the STUDENT<BR>==================<BR><BR>The above clearly says ANY 
DATA is acceptable, and also says to use the TEXT PROVIDED BY THE 
STUDENT.<BR><BR>Now we have DESTPAC imposing strict ATO requirements on 
validations, generating a large amount of extra work in Universities (which 
involves changing the text provided by the students in contravention of the 
specifications), without any warning or notice.<BR><BR>Curtin has an online 
facility for the convenience of students (and administration) so they can 
personally update their addresses and keep them as current as possible. We do 
not have all of the myriad validation rules in place to comply with the ATO's 
very narrow requirements (see below).<BR><BR>We are happy to continue providing 
data that meets specifications. It must be terribly difficult for the 
ATO&nbsp;to have to deal with data that doesn't fit their 
needs&nbsp;perfectly.&nbsp;&nbsp;We empathise with the ATO in that regard. I 
repeat, we are happy to provide data that meets specifications, which is what we 
have done, and what we will continue to do.<BR><BR>What happened to the 
agreement that Universities would be given maximum notice of changes to the 
specifications in the collections. Is that out the window? It seems the AVCC is 
happy with this latest unannounced imposition, and even appears to be supporting 
it.<BR><BR>Ted Gallop<BR>Associate Director, Strategic Information 
Support.<BR>University Planning.<BR>Curtin 
University<BR>Phone&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 08 9266 2246<BR>email 
t.gallop@curtin.edu.au<BR><BR>CRICOS Provider Code: 
00301J<BR><BR><BR></FONT><FONT face=Arial><FONT color=#0000ff><FONT size=2><FONT 
face="Times New Roman" size=3><STRONG>PS;&nbsp;&nbsp; &nbsp;IF you are unaware 
of the extent and complexity of the new rules, this is an excerpt from the ATO 
address guidelines (note they are 'guidelines' only) regarding address lines 1 
and 2 to which universities have been 
referred.<BR></STRONG></FONT><BR></FONT></FONT></FONT><FONT color=#0000ff><FONT 
size=2><U>Common Instructions for Address</U><BR><BR>Address Line 1 and Address 
Line 2 - Acceptable characters<BR>A - Z a - z 0 - 9 &amp; ' / - ( ) 
(space)<BR><BR></FONT></FONT><FONT color=#0000ff><FONT 
size=2><U>General<BR></U>Unacceptable sets of characters for Residential, 
Business and Registered addresses include:<BR><BR>GPO, Post, Po Box, Box, Locked 
Bag or Private Bag as they do not give a physical location of a 
residence.<BR>RSD (Roadside Delivery), RMB (Roadside Mail Box) are acceptable 
sets of characters where additional information is also supplied, for example, a 
property name. RSD or RMB, on their own, is not adequate for a Residential, 
Business or Registered address.<BR>Edits for the above character sets may be 
included with the IT97 release.<BR></DIV></FONT></FONT>
<DIV><FONT color=#0000ff size=2><U>Keying Examples of 
Addresses</U><BR><BR><STRONG><U><FONT size=3>Street Number and 
Name</FONT></U></STRONG><BR>Always start the Address information at Address Line 
1.<BR>For example:<BR>&nbsp;666 Mangerton Road, Mangerton, NSW, 2500.<BR>Is 
keyed as:<BR>Line 1<BR>&nbsp;666 Mangerton Rd<BR><BR><BR><STRONG><U><FONT 
size=3>Building Names and House Names</FONT></U></STRONG><BR>For 
example:<BR>&nbsp;Level 19 KPMG Centre, 45 O'Connell Street, Sydney, NSW, 
2001.<BR>Is keyed as:<BR>Line 1<BR>&nbsp;Lvl 19 KPMG Centre<BR>Line 2<BR>&nbsp;2 
45 O'Connell St<BR><BR>For example:<BR>&nbsp;4a Canada House, 88 Smith Street, 
Manuka, ACT, 2604<BR>Is keyed as:<BR>Line 1<BR>&nbsp;4a Canada House<BR>Line 
2<BR>&nbsp;88 Smith St<BR><BR><STRONG><U><FONT size=3>Town only as 
Address</FONT></U></STRONG><BR>Often for rural addresses only the name of the 
town is given. There is an edit requiring some information to be keyed at 
Address Line 1. In these cases key PO (for Post Office) in first line.<BR>For 
example:<BR>&nbsp;Captains Flat, NSW, 2621.<BR>Is keyed as:<BR>Line 
1<BR>&nbsp;PO<BR>Line 2<BR>Suburb/Town<BR>Captains Flat<BR></FONT><FONT 
color=#0000ff size=2></FONT></DIV>
<DIV><FONT color=#0000ff size=2><STRONG><U><FONT size=3>Care of, information 
included in address</FONT></U></STRONG><BR>The C/- line has been removed from 
AIS. If "Care of" information is to be keyed, it is to appear on Address Line 1. 
</FONT></DIV>
<DIV><FONT color=#0000ff size=2>*You must key "C/-".<BR>For 
example:<BR>&nbsp;C/o Bonny Clyde &amp; Assoc, 35 Allison St, Canberra, ACT, 
2600 is not acceptable<BR>Is keyed as:<BR>Line 1<BR>&nbsp;*c/- Bonny Clyde &amp; 
Assoc<BR>Line 2<BR>&nbsp;35 Allison St<BR>&nbsp;</FONT></DIV>
<DIV><FONT face=Arial color=#0000ff><FONT size=2><FONT face="Times New Roman">If 
a street number is prefixed by Care of (eg. C/-, C/o) enter only the 
address.<BR>For example:<BR>&nbsp;C/- 183 Newman Street, Melrose, SA, 
5483.<BR>Is keyed as:<BR>Line 1<BR>&nbsp;183 Newman St<BR>Line 
2<BR><BR><STRONG><U><FONT size=3>PO Box and Street 
Address</FONT></U></STRONG><BR>If both a PO Box and a street address are given 
for the postal address, ignore the street address and enter only the PO Box 
number. If both a PO Box and a street address are given for a home (residential) 
address, registered address or business address, ignore the PO Box number and 
enter only the street address.<BR>For example:<BR>&nbsp;51 Anzac Road, PO Box 
43, Goomeri, QLD, 4601.<BR>Is keyed as:<BR>Line 1<BR>&nbsp;PO BOX 43<BR>Line 
2<BR><BR>For example:<BR>&nbsp;51 Anzac Road, PO Box 43, Goomeri, QLD, 
4601.<BR>Is keyed as:<BR>Line 1<BR>&nbsp;51 Anzac Road<BR>Line 
2</FONT><BR></FONT></DIV></FONT>
<DIV><FONT color=#0000ff size=2><U><STRONG><FONT size=3>'Via' 
addresses</FONT><BR></STRONG></U>If the address is via a town or suburb, via is 
keyed in Address Line 1 or 2, not in the Suburb/ Town field.<BR>For 
example:<BR>&nbsp;Rocky, RMB 73, via, Orange, NSW, 2800.<BR>Is keyed as:<BR>Line 
1<BR>&nbsp;Rocky<BR>Line 2<BR>&nbsp;RMB 73 via<BR></FONT></DIV>
<DIV><FONT color=#0000ff size=2><STRONG><U><FONT size=3>Roadside Mail Box (RMB) 
/ Roadside Delivery (RSD)</FONT><BR></U></STRONG>Roadside Mail Box or Roadside 
Delivery are keyed as they occur in the address using the abbreviations RMB or 
RSD. If this information is to be recorded as a Home (residential), Business or 
Registered address more information should be supplied, for example, the 
property name. RSD or RMB, on their own is not adequate for these 
addresses.<BR><BR>For example:<BR>&nbsp;Our House, RMB 12 Coast Road, 
Bungendore, NSW, 2621.<BR>Is keyed as:<BR>Line 1<BR>&nbsp;Our House<BR>Line 
2<BR>&nbsp;RMB 12 Coast Road<BR><BR>For example:<BR>&nbsp;RSD 52 Wyandra, Via, 
Bundaberg, 4489.<BR>Is keyed as:<BR>Line 1<BR>&nbsp;RSD 52<BR>Line 
2<BR>&nbsp;Wyandra Via<BR></FONT></DIV>
<DIV><FONT color=#0000ff size=2><STRONG><U><FONT size=3>Mail Service (MS), Mail 
Service Facility (MSF) and Postal Service (PS)</FONT></U></STRONG><BR>Mail 
Service (MS), Mail Service Facility (MSF) and Postal Service (PS) are entered in 
line 2.<BR>For example:<BR>&nbsp;Rosewood MS 1102, Via, Ipswich, QLD, 
4305.<BR></FONT><FONT color=#0000ff size=2>Is keyed as:<BR>Line 
1<BR>&nbsp;Rosewood<BR>Line 2<BR>&nbsp;MS 1102 Via<BR><BR>If there is a Roadside 
Mail Box and a Mail or Postal Service in the same address, the Roadside Mail Box 
is keyed in first regardless of where it occurs in the address.<BR><BR>For 
example:<BR>&nbsp;MS 1102 Roadside Mail Box 14, Via, Nambour, QLD, 4560.<BR>Is 
keyed as:<BR>Line 1<BR>&nbsp;RSD 14<BR>Line 2<BR>&nbsp;MS 1102 
Via<BR></FONT></DIV>
<DIV><FONT color=#0000ff size=2><STRONG><U><FONT size=3>No. 
(Number)<BR></FONT></U></STRONG>If a street number is prefixed by No. (for 
Number), enter only the numerals<BR>For example:<BR>&nbsp;No.116 Fitzgerald 
Court, Lysterfield, VIC, 3156.<BR>Is keyed as:<BR>Line 1<BR>&nbsp;116 Fitzgerald 
Court<BR></FONT></DIV>
<DIV><FONT color=#0000ff size=2><STRONG><U><FONT size=3>Lot 
Number</FONT></U></STRONG><BR>If both the house number and lot number are given, 
ignore the lot number and enter only the house number.<BR>For 
example:<BR>&nbsp;Lot 2, 69 Madora Avenue, Winegrove, NSW, 2460.<BR>Is keyed 
as:<BR>Line 1<BR>&nbsp;69 Madora Ave<BR>&nbsp;<BR><U><STRONG><FONT 
size=3>Private Mail Bag</FONT></STRONG></U><BR>Private Mail Bag is keyed as it 
occurs in the address.<BR>For example:<BR>&nbsp;Minda, Private Mail Bag 42, Via, 
Cairns, QLD, 4670.<BR>Is keyed as:<BR>Line 1<BR>&nbsp;Minda<BR>Line 
2<BR>&nbsp;PVT BAG 42 via<BR><BR>In some situations it may be difficult to 
determine if, for example, "Minda" is the name of a suburb/town or if it is the 
name of a station/property. If in doubt it may be necessary to refer to a recent 
phone book/postcode book to help determine your actions.<BR><BR><STRONG><U><FONT 
size=3>Flat and Unit<BR></FONT></U></STRONG>Do not key the word Flat or Unit in 
an address, replace with slash (/).<BR>For example:<BR>&nbsp;Flat 17 6-8 
Bayswater Rd, Kings Cross, NSW, 2011.<BR>Is keyed as:<BR>Line 1<BR>&nbsp;17/6-8 
Bayswater Rd<BR>Line 2<BR><BR><BR><STRONG><U><FONT size=3>Numeric as part of 
Name</FONT></U></STRONG><BR>Where an address contains a numeric in the name of 
the street, building, suburb or town change the numeric to alphabetic.<BR>For 
example:<BR>&nbsp;48 5th Avenue Ainslie, ACT, 2602.<BR>Is keyed as:<BR>Line 
1<BR>&nbsp;48 Fifth Avenue<BR>Line 2</FONT></DIV>
<DIV><FONT color=#0000ff size=2>Suburb/Town<BR><BR><STRONG><U><FONT size=3>Block 
Numbers</FONT></U></STRONG><BR><BR>If you have a block number in the address you 
must always key this first.<BR>For example:<BR>&nbsp;Flat 11 Block 3 81 Laurina 
Ave, Engadine, NSW, 2233<BR>Is keyed as:<BR>Line 1<BR>&nbsp;Block 3 11/81 
Laurina Ave<BR>Line 2<BR>Suburb/Town<BR><BR><STRONG><U><FONT size=3>Shop 
Numbers</FONT></U></STRONG><BR><BR>If you have a shop number in the address you 
must always key this first.<BR>For example:<BR>&nbsp;"Gateway" Shop 3 Level 2, 
Wollongong, 2500.<BR>Is keyed as:<BR>Line 1<BR>&nbsp;Shop 3 Level 2 
'Gateway'<BR>Line 2<BR><BR><STRONG><U><FONT size=3>Block and Section 
Numbers</FONT></U></STRONG><BR>Block and section numbers are to keyed as 
follows. A property name has also been included.<BR>For example:<BR>&nbsp;Green 
Acres, Block 10 Section 123, Rocky Cape, TAS, 7321<BR>Is keyed as:<BR>Line 
1<BR>&nbsp;Green Acres<BR>Line 2<BR>&nbsp;Block 10 Section 123<BR>&nbsp;<BR>For 
example:<BR>&nbsp;Block 6 Section 56, Palmerston, ACT, 2913<BR>Is keyed 
as:<BR>Line 1<BR>&nbsp;Block 6 Section 56<BR>Line 2<BR><BR><STRONG><U><FONT 
size=3>Corner Addresses</FONT></U></STRONG><BR>Corner addresses are keyed as 
follows.<BR>For example:<BR>&nbsp;Corner Smith St &amp; Jones St, Glen Iris, 
VIC, 3146<BR>Is keyed as:<BR>Line 1<BR>&nbsp;Cnr Smith &amp; Jones St<BR>Line 
2<BR></FONT></DIV>
<DIV><FONT color=#0000ff size=2>For example:<BR>&nbsp;Corner Hole Rd &amp; Rut 
St, Exton, TAS, 7303.<BR>Is keyed as:<BR>Line 1<BR>&nbsp;Cnr Hole Rd &amp; Rut 
St<BR>Line 2<BR><BR><STRONG><U><FONT size=3>Overseas 
Address<BR></FONT></U></STRONG>If the overseas postcode is included, key it as 
part of the Suburb/ Town field.<BR>For example:<BR>&nbsp;C/- A Hamburger, Burger 
Strasse 80, 25wl50 Bleindorf Bayern, Germany<BR>Is keyed as:<BR>Line 
1<BR>&nbsp;C/- A Hamburger<BR>Line 2<BR>&nbsp;Burger Strasse 80<BR><BR># In this 
example the postcode comes before the Suburb/ Town name. This will vary between 
countries.<BR>For example:<BR>&nbsp;45-6 Nishihashi, 1 Fl Sawai - So, Ichigaya - 
Cho, Nishinomiya - City, Hyogo - Ken 543, JAPAN<BR>Is keyed as:<BR>Line 
1<BR>&nbsp;45-6 Nishihashi 1, Fl Sawai - So<BR>Line 2<BR>&nbsp;Ichigaya - Cho, 
Nishinomiya - City<BR>Suburb/Town<BR>&nbsp;Town Hyogo - Ken 
543<BR>&nbsp;</FONT></DIV>
<DIV><FONT color=#0000ff size=2><FONT 
face=Arial>=======================end</FONT></FONT></DIV>
<DIV><FONT color=#0000ff size=2><FONT face=Arial></FONT><BR>-----Original 
Message-----<BR>From: John Mullarvey [</FONT><A 
href="mailto:tjm@avcc.edu.au"><FONT 
size=2>mailto:tjm@avcc.edu.au</FONT></A><FONT color=#0000ff size=2>]<BR>Sent: 
Friday, 14 February 2003 3:46 am<BR>To: #RA - DEST Data Coordinators<BR>Subject: 
Quality issues on data submission to the Australian Taxation<BR>Office - FOR 
ACTION PLEASE<BR>Importance: High<BR><BR><BR>DEST Data 
Coordinators<BR><BR>Further to my email sent to you on 12 February, the document 
setting out the error summary has been revised, at ATO's request,&nbsp; to 
reflect only those institutions included in the Submission 2 of 2002 and is 
attached for your information.<BR><BR>Please discard the previous version.&nbsp; 
Sorry for the 
confusion.<BR><BR>Cheers<BR><BR><BR>john<BR><BR><BR><BR><BR>&nbsp;-----Original 
Message-----<BR>From: &nbsp; John Mullarvey&nbsp;<BR>Sent:&nbsp;&nbsp; 
Wednesday, 12 February 2003 8:43 PM<BR>To:&nbsp;&nbsp;&nbsp;&nbsp; #AVCC - 
Snr.Uni.Administrators<BR>Cc:&nbsp;&nbsp;&nbsp;&nbsp; #RA - DEST Data 
Coordinators<BR>Subject:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Quality 
issues on data submission to the Australian Taxation Office - FOR ACTION 
PLEASE<BR>Importance:&nbsp;&nbsp;&nbsp;&nbsp; High<BR><BR><BR>Senior University 
Administrators<BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Cc DEST Stats 
Coordinators<BR><BR>The Australian Taxation Office (ATO) has recently approached 
the AVCC regarding the quality of the 2002's second data submission by 
universities.&nbsp;&nbsp; This was followed up by a meeting recently held 
between the ATO and the AVCC, to discuss issues pertaining to the ATO concern 
on&nbsp; the non-compliance of the address field format in the 2nd submission of 
HECS Due file (part of the changes introduced in 2002).<BR>The errors outlined 
in the ATO summary report (see attached), while all related to format errors in 
reporting institution address, students' postal and permanent addresses and low 
in occurrence in relation to the total number of student records, have 
significant impacts on ATO processing.&nbsp;&nbsp; The tight deadlines of income 
tax account processing are difficult to re-schedule as a result of data 
errors.&nbsp;&nbsp;<BR>Loading of the HECS Due Files is part of a lengthy 
automated system process spanning over 5 nights at the ATO.&nbsp; Just one 
errant record encountered is enough to bring the process to a halt, not only 
delaying the HECS Load but also impeding on other system processes integral to 
the maintenance of taxation accounts.&nbsp; Because of the number of contending 
processes and competing system priorities, rescheduling the HECS Load is a 
logistical nightmare.&nbsp; In addition to the system impacts, manual 
work-arounds are required to be implemented.&nbsp; Finding available staff to 
obviate these problems presents its own understandable difficulties for the 
ATO.<BR>The time-critical HECS Load for Semester one 2003 presents a potential 
for even more serious implications if similar errors are encountered 
again.&nbsp; In gearing up to deal with the receipt and upload of HECS data 
associated with the forthcoming 2003 first submission by universities, the ATO 
is seeking universities' co-operation to ensure that these problems do not recur 
in 2003.&nbsp;&nbsp; I urge you to work with the ATO to eliminate any potential 
problem of this nature.<BR>In assisting universities to isolate these problems 
and developing solutions, the following ATO contact officers are available for 
consultation:<BR>Len Quinn&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ph. 0262163606&nbsp; E-Mail. 
Leonard.Quinn@ato.gov.au<BR>Phil Cue&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ph. 0262163724&nbsp; E-Mail. 
Phil.Cue@ato.gov.au<BR>Damien Hocart&nbsp;&nbsp; Ph. 0392153918&nbsp; E-Mail. 
Damien.Hocart@ato.gov.au&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<BR><BR><BR>Anything 
you can do to assist with these problems would be 
appreciated.<BR><BR>Cheers<BR><BR>john<BR><BR>&nbsp;&lt;&lt;HECS 2002 Sub2 
Errors summary by University.xls&gt;&gt;<BR><BR><BR></DIV></FONT></BODY></HTML>

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